Services and FAQs

What we offer

Our Services

Allow us to take the hassle out of your shopping experience.
  • Delivery Service

    We offer a comprehensive local ‘delivery to your doorstep’ service on all items. Please ask in store or call us on 01226 744842 (ext. 1)

  • Carry to Car Service

    Don’t struggle to your car with heavy or bulky items, why not let us help? Simply ask any of our staff members for assistance…we’re only too happy to help!

  • Gardening Advice

    Our resident horticultural experts are always on had to assist with all your gardening queries whether you’re a complete beginner or seasoned plantsman.

  • Gift Vouchers

    Our gift vouchers are accepted across the site (except at concession outlets) and make ideal gifts for family or friends. Available in store or via our web shop.

  • Afternoon Tea Gift Vouchers

    Gift your love ones a unique experience they’ll remember. Available in store or via our web shop.

  • Wheelchair Hire

    To hire a wheelchair simply leave a form of identification with a member of our staff which can be collected upon the wheelchairs return.

  • Children's Party

    Our family farm staff will entertain and enthrall your little ones, mixing animal encounters with play!

  • School Visits

    We welcome group visits of all sizes and ages to both the garden centre and family farm tailored around your needs.

  • Garden Tours

    Are you a member of a garden group or historical society? We offer bespoke tours tailored around your group’s requirements from April to September.

FAQs

Dogs are welcome on site provided that they are kept on a lead at all times and that their owners clean up after them. Dogs are not permitted in the gift shop, restaurants, deli or family farm. We provide a Dog Café and outdoor covered seating in the ‘Courtyard’ and limited outdoor covered seating outside the ‘Walled Garden’ restaurant. Guide and assistance dogs are permitted in all areas. We do not condone dogs being left in cars whilst parked on site.

We receive many requests for assistance, virtually on a daily basis and have had to adopt strict criteria to distribute any available budget in a given year. The current criteria enables the garden centre to assist Wentworth based projects and Cancer research and relief at our discretion.

Photography for personal use is permitted in all areas on site. Resident photographer Mike Leng holds the exclusive rights to any photography in the historic gardens on a commercial basis. As a result we are unable to allow shoots from other photographers. For more information please visit www.mike-leng.co.uk.

Yes, booking is available via the ‘Events’ section of our website, click here to book. Each 45 minute session begins on the hour from 10:00am with the last session starting at 4:00pm (7:00pm on late night openings). This event is very popular so we would advise booking in advance.

All our toilet facilities are equipped with baby changing facilities.

- Directly in our store

- By phoning us 01226 744842 (ext. 1)

- By visiting our web shop here

Occasionally units become available. For more information please contact us via email at info@wentworthgardencentre.co.uk

For more information about the availability of pitches please contact Charmaine Hackett on 01909 567588

We welcome pre-arranged group visits to the garden centre. For more information please contact us via email at info@wentworthgardencentre.co.uk

We have a limited number of disabled parking spots in our car park. All areas around site are either level or accessed via ramps. We admit carers free of charge on a 1:1 basis. For your convenience we have a limited number of wheelchairs available to hire. To hire a wheelchair simply leave a form of identification (driving license, bank card etc) with a member of our staff which can be collected upon the wheelchairs return. Please ask in store or phone us on01226 744842 (ext. 1)to reserve a wheelchair.

As a company, we are committed to further reducing the impact of our business on the environment.

We currently recycle 100% of cardboard packaging and glass bottles on site and aim to transition to totally biodegradable takeaway packaging and cutlery in the near future. Within our horticultural department we are working hard to reduce plastic consumption and increase recycling and composting. We aim to switch all our carrier bags and packaging from plastic to paper within the next 12 months.

With regret, we have decided not to offer a Father Christmas experience for 2021. We apologise for any disappointment that this may cause and hope to be able to bring back this much-loved event for 2022.

We welcome volunteers in both the family farm and the historic gardens. For more information please contact us via email at info@wentworthgardencentre.co.uk

- Directly in our store

- By phoning us on 01226 744842 (ext. 1)

- By visiting our web shop here

Unfortunately due to demand we cannot reserve tables in the ‘Walled Garden’ restaurant.

For more information about the availability of stalls please contact Charmaine Hackett on 01909 567588

We welcome enquiries from garden groups and historical societies. We offer bespoke tours tailored around your groups requirements from April to September. For more information please contact us via email at info@wentworthgardencentre.co.uk

We welcome enquiries pre-arranged school visits to the garden centre. For more information please contact us via email at info@wentworthgardencentre.co.uk